Installation takes about two weeks from ordering to install. Installation for the various flooring materials varies based on difficulty of the install, whether the material is in stock (or needs special ordering), and on our schedule availability.
All of our employees are licensed and bonded. All of our contractors are friendly and skillfully qualified. Many of our contractors can do a multitude of different projects, from countertops or floors to setting up blinds for your windows.
Our estimates process begins with a phone call. The customer calls us up and relays their needs and wants, along with telling us the approximate square footage and other details specific to the project. From there, we will send an Estimate Specialist to the customer's location to review the site and write up an accurate and fair bid for the project.
Our Estimate Specialist will ask questions like:
1. Who installed the existing floor/countertop/etc
2. When was it installed?
3. Are you planning on working on part of the project yourself?
Our estimate process is streamlined and fair. If a customer is planning on handling a part of the project independently, we adjust our bid accordingly. Many do-it-yourselfers want to install the tile themselves or want to rip up the carpet themselves. Your Satisfaction is Our Guarantee.
We have remnants for almost every material in our store. For carpet specifically, we offer "Rug Binding." Rug Binding is when we turn remnant carpet (a section of unused material from a previous installation) into a rug! Similar to hemming a seam, we are hemming the remnant so that it is a standalone rug.
Our remnants have limited supply and will vary in availability. Give us a call, or come into the store, for more details.
Our satisfaction guarantee promises that we will do everything we can to ensure your installation or repair goes smoothly and results in you having a high quality product. Every installation comes with a one year limited warranty. Our reps and manufacturers are devoted to making certain our customers are satisfied for the long haul.